Kate Bishop's Work Experience

• Deliver high quality full-stack solutions and end-to-end experiment lifecycles with React and PHP
• Collaborate cross-functionally with product, design, data science, and platform engineering teams to define requirements, coordinate releases, and keep projects moving through ambiguity
• Leverage AI-assisted development tools (Claude, Claude CLI, Cursor) daily to accelerate coding, code review, and project management workflows
• Author and maintain team documentation that establishes repeatable processes, including release protocols, on-call standards, and onboarding guides that reduce ramp-up time for new engineers

Key projects include...

Payoff-Based Onboarding Checklist

• Led development for a high-visibility A/B experiment redesigning the Mailchimp Onboarding Checklist with 3 variants, targeting all new signups in their first 7 days. Early results show an 8% relative increase in payoff actions in the winning variant
• Drove go/no-go meetings with PM, design, and stakeholders, built dashboards in Amplitude and Splunk to validate experiment bucketing and user behavior across variants with ECS events, and managed a phased rollout to ensure a successful release

Branded Templates on the Homepage

• Engineered a color algorithm to surface personalized branded images and email templates. Results showed an overall increase of 19% in email sends, and an increase of 39% of email sends on the user’s first day

Global Date Picker on the Homepage

• Designed and delivered a responsive, internationalized date picker component, replacing 4 separate per-module date sources, improving consistency across the homepage and reducing frontend data-fetching complexity

Persistent Onboarding Experience with Left Navigation

• Led technical exploration, project planning and development to create an onboarding experience outside of the Homepage. This experiment resulted in positive trends towards feature engagement, key payoffs, and upgrades, and therefore proved value in a dedicated link in the left navigation module
• Developed an independent Onboarding page with views for eligible customers and routing logic to send users directly to the page after sign-up with React (JavaScript) and PHP
• Coordinated with the navigation team post-experiment to release a “Home” link in left navigation so onboarding and general homepage modules are easy to find again after exploring the platform

• Architected secure and reliable web meeting platform using React (TypeScript) and Laravel PHP
• Built an algorithm to automatically “seat” users at a virtual table based on role and party for the meeting, complete with interactive drag-and-drop UI so users can customize seating for all users in the meeting
• Developed platform features such as administrative dashboards for scheduling meetings and contacting participants, secure document management, and maintainable role-based permissions handling
• Strategized frequent priority shifts to ensure a balance of tackling revenue-driving features and critical performance improvements, while maintaining high quality code, documentation efforts, and mentorship of junior engineers. Bridged gaps between development and stakeholder teams with technical expertise and business value communication skills to design and refine product requirements

• Collaborated with stakeholders to refine task flows, improve use of space in the UI, and optimize website architecture
• Improved existing DevExpress implementation by reworking file architecture, introducing reusable components and classes, and building in screen-size breakpoints for mobile support
• Delivered organized code complete with change log documentation and a road map for feature updates and improvements to the codebase

• Led front-end product design (Figma) and development for a team of 4, focusing on customer goals of quick-to-complete and easy access
• Revitalized development and delivered the MVP Sales and Customer Service Platform on schedule by refining scope with stakeholders, documenting technical requirements, and setting attainable timelines
• Designed information and process flows to scope new product and partner integration requirements, and developed a product goal road map for the next 3 years
• Introduced new team practices to foster collaboration across an international team and promote timely delivery of features, including visualized metrics to describe the team’s progress, check-ins with leaders, and shared team calendars

• Developed custom analytics platform microservices using Python, MongoDB, and Postgres to process PDF-format insurance documents into normalized data to be consumed by an AI endpoint, providing insurance rate recommendations to agents competing for a speedy quote for customers
• Improved performance for data-intense software by optimizing redundant UI and state management (Redux) processes and strategically migrating the legacy monolith platform to microservices with AWS Lambda (Python)
• Built dynamic UI to visualize human-in-the-loop processes and enrich sales demos

Pharmaceutical Services Design System

• Led a React team to advance a MVP-level component library to a verbose, WCAG-compliant accessible design system, enabling rapid prototyping and web application development across the organization
• Collaborated between development and design teams and planned roadmap to integrate organization rebranding efforts into the design system

Healthcare Financial Data Analytics

• Developed a proof of concept to incorporate predictive analytics and machine learning into current hospital and business operation based on existing data
• Visualized metrics representing patient behavior at doctor appointments to inform administrative actions, such as determining preferred schedules, providing reminders to patients, and planning for expected costs and revenue

Insurance Webform Redesign

• Redesigned an outdated input-heavy webform using a Design Think framework to ensure a thoughtful approach to user experience and content strategy
• Led front-end development of the web application that resulted in increased speed to completion, improved data quality, and enabled user scalability

e-Commerce Marketing Data Discovery

• Assessed current set of data sources and utilization process to make business decisions
• Strategized a phased data analytics plan to match domain expertise to the right data, maximize effectiveness of marketing spend, and enable data-driven decision making

Construction Vending Machine Cross-Platform Mobile App

• Transitioned an existing native-iOS app to the Xamarin platform in C# with a focus on replicating and adjusting features for Android users
• Designed, user-tested, and developed a new Cart Checkout experience for both iOS and Android

Customer Persona Build

• Designed and facilitated a workshop with executive team to harvest current understanding of the company’s customers
• Synthesized outputs into personas, delivered recommendations and coaching to executive team regarding use of insights